💰 Refund Policy

At NextoLearn, we want you to be completely satisfied with your learning experience. If you're not happy with a course, we offer a refund under certain conditions.

1. 30-Day Money-Back Guarantee

We offer a 30-day money-back guarantee for all paid courses. If you're not satisfied, you can request a refund within 30 days of purchase.

2. Eligibility for Refund

To be eligible for a refund:

• Request must be made within 30 days of purchase
• Course must not be more than 50% completed
• Course must not be downloaded or shared
• Request must be submitted through our support system

3. How to Request a Refund

To request a refund:

• Contact our support team at support@nextolearn.com
• Include your order number and reason for the refund
• Our team will review and process your request within 5-7 business days

4. Refund Processing

Refunds are processed through the original payment method:

• Credit card refunds take 5-10 business days to appear
• PayPal refunds are processed immediately
• Bank transfers may take 3-5 business days

5. Non-Refundable Items

The following are not eligible for refunds:

• Free courses and promotional materials
• Courses completed more than 50%
• Courses purchased more than 30 days ago
• Bundle or subscription plans
• Gift cards or credits

6. Exceptional Circumstances

In special cases, we may consider refund requests beyond the 30-day period. Contact our support team to discuss your situation.

7. Chargebacks

If you initiate a chargeback instead of contacting us, we may suspend your account until the issue is resolved. Please contact us first to resolve any issues.